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Administration and Fundraising Support Officer

Location: Remote and/or hybrid working arrangements available
Contract: Full time, Two-year Fixed-Term Contract
Reports to: Fundraising and Communications Officer
Salary:  €33,000 – €37,000 depending on experience

Annual Leave Entitlement: 26 days annual leave for full time employees

The Irish Emergency Alliance seek an Administration and Fundraising Support Officer to join our highly motivated and ambitious team. The ideal candidate is efficient, detail-oriented, and skilled in developing and maintaining workplace and donor relationships.


The Organisation

The Irish Emergency Alliance (IEA) is a membership organisation, made up of seven Irish registered charities working on international humanitarian emergency relief. Our members are ActionAid, Christian Aid, Plan International, Self Help Africa, Tearfund, Trócaire and World Vision. These members have programmes in a total of 93 different countries across the globe giving the IEA a very significant presence enabling members to respond quickly when an emergency occurs. At times of major humanitarian emergencies, IEA members come together to raise money from the Irish public in a coordinated manner.

The IEA is a joint appeals mechanism where Irish humanitarian organisations agree to consolidate our fundraising efforts, demonstrating to the public that we can work together to fundraise more effectively and reduce our administrative and fundraising costs. We believe that together we can achieve more.

As humanitarian organisations, our overriding mandate is to save lives and alleviate suffering of the most vulnerable and impoverished people on our planet.

This is an exciting time for the IEA and for a new team member to join. Since its inception in 2019, the organisation has launched four successful appeals and is continuously growing its key strategic partnerships and brand recognition. The overarching aim of the IEA is to continue its growth and development strategy in order to become the trusted and ‘go-to’ emergency response entity in Ireland.

The Irish Emergency Alliance is supported by a number of working groups, all of which are staffed by team members from the seven member agencies of the Alliance. These working groups comprise of fundraising; digital fundraising; fulfilment; media and communications; social media and website editorial; programmes; finance; and website and technical support. Each working group has a lead with a defined set of protocols and action plans aimed at ensuring we are ready to launch successful joint fundraising appeals.

This contract is managed by Self Help Africa on behalf of the Irish Emergency Alliance.


Purpose of the Position

As the IEA Administration and Fundraising Support Officer, your primary role will be focused on supporting the IEA Secretariat to generate more money for members’ emergency operations in response to major international crises. You will assist the small Secretariat team with planning and organising tasks both during and outside of Active Appeal Periods (AAPs). This will require a diverse range of skills to include time management, computer proficiency, attention to detail, excellent communication, organisation skill, adaptability, multi-tasking, and confidentiality.


Key Duties

  • Provide administrative support with contract reviews, task management for working groups, GDPR compliance and post-appeal analysis support
  • Supporting existing donor engagement and communications, e.g. drafting content, managing social media posts, compiling impact stories, and handling tax-related communications from the public
  • Provide support with finalising briefs and outreach to potential new partners
  • Assist with the investigation of our existing donor database to pinpoint opportunities for major donor outreach
  • Assistance with data entry, report drafting, content preparation, and social media planning
  • Monitor appeal@ email inbox to quickly and appropriately respond to supporter queries (and liaise with relevant parties where necessary)
  • During AAPs, support the IEA Secretariat and Working Group Leads with the setting up and running of our joint appeals
  • Support the Working Group Leads with campaign reviews and planning
  • With support from the Communications and Website Working Groups, ensure the website content is kept up-to-date and correctly reflects the work of the Alliance
  • Support with diary management, setting meetings, and coordination with different working groups of the IEA as required
  • Attend virtual and in-person meetings and events and supporting minute taking
  • Support with policy drafting and updating
  • Maintain the Corporate Calendar to include compliance and legal deadlines
  • Monitor fundraising licenses and state reporting requirements
  • Collect relevant income and expenditure data from Member Agencies to support billing and payments to same
  • Any other reasonable duties that may be associated with this role


Qualification and Experience

  • Educated to degree level or equivalent in relevant field (this is preferable however not essential if relevant experience can be demonstrated)
  • At least three years’ experience in a business or not-for-profit fundraising environment is desirable
  • Excellent organisational and coordination skills with high attention to detail
  • Strong stakeholder management, able to deal with people from different backgrounds and different experience levels
  • Effective team-player as well as being able to work with a high level of independence
  • Excellent interpersonal, written and verbal communication skills


Location and working hours

The role location is flexible (remote and/or hybrid working arrangements are available). All Alliance members are based in Dublin so periodic in-person meetings will be required. Candidate must have a work permit or visa to work in Ireland prior to applying. It is a two-year fixed term full-time role of 37.5 (flexible) hours.


Role Agility

In order to respond to ever changing demands within the environment, the Irish Emergency Alliance and its members operates within an agile framework (both in workforce and operations) that requires from all employees, a high level of responsiveness and adaptiveness to processes and structures making flexibility and a project-based working approach the norm. To sustain this system, managers may/will agree further details of specific tasks and duties as part of the performance agreement. Any reasonable duty may be assigned that is consistent with the nature of the job and its level of responsibility, and employees may be required to change the focus of their role from time to time.

On average, the IEA anticipate three appeals (in response to significant international disasters) will be launched every two years. These ‘active appeal periods’ (AAPs) by their nature are busier and more demanding than normal and may require a greater commitment from the post-holder. A system of flexi-time or time-off-in lieu (TOIL) is in place to allow for surge capacity when required.

This Job Description only serves as a guide for the position available. The IEA reserves the right to make necessary changes.


How to Apply

For further information on the Irish Emergency Alliance (IEA) including its latest Annual Report and Strategic Plan, please visit our website here. If you would like to discuss the role in more detail, please contact Brian Casey, Executive Director, at [email protected].

In the first instance, please express your interest in the role by sending a full CV and covering letter, outlining your suitability for the role, to [email protected] by Thursday 14th March 2024.

Any candidate offered a job with the IEA will be expected to sign the staff Code of Conduct and associated policies as an appendix to their contract of employment. Working or volunteering with the IEA is subject to a range of vetting checks, including criminal background checking.


The IEA is an equal opportunity employer and welcomes applications from all section of the community.